Frequently Asked Questions

For any additional questions, send us an email at hello@gokick.com.
You can also call us at 415-723-6001 Monday - Friday, 7am - 6pm Pacific Time.

About Kick

We help motivated professionals perform and sleep their best. Pairing effective prescriptions with ongoing support from expert doctors, we help anyone looking to be the best version of themselves in every moment.

Not that different from the in-person doctor’s appointments you’re used to, but significantly more convenient.

You’ll start by answering a few questions about yourself. Then one of our board-certified doctors will review your information and make a careful and informed recommendation.

There is no requirement for a phone call or video chat; however, if our doctors have a question or need further information, they will send you a message using our secure chat feature. You can also submit questions using this tool at any time.

If a prescription is approved, we’ll send it directly to your door. Or you can opt to pick it up yourself from a pharmacy of your choice.

You won’t be charged if your doctor determines a prescription isn’t right for you.

We’re currently available to customers located in AL, CA, CO, FL, GA, HI, IA, IL, KS, KY, MA, ME, MI, MN, MS, MT, NC, ND, NE, NY, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY.

Kick isn't available outside of the U.S.

The turnaround time to hear from one of our doctors depends on how many visits are in line. However, we do our best to get back to you within 48 hours.

Once a prescription is approved, it leaves the pharmacy via priority shipping and usually arrives within a couple of days. Pick-up prescriptions are available the same day they are approved.

Visits are available to anyone 18 years and older.

No, we don’t accept any insurance at this time. However, our services are more affordable than most out-of-pocket costs for similar insomnia and performance anxiety treatment options.

We’re happy to answer any questions. Just give us a call at 415-723-6001 or send us an email at hello@gokick.com.

In the case of any emergency, please dial 911.

Orders & Account

We take the security and privacy of your information seriously.

All of the information you submit to us is protected with advanced encryption with strict access controls. All personal information you provide to us is only for our doctors and is not shared with any third party.

You can change between our different order options, but you must do so before your visit has been completed by your doctor.

If you’d like to make any changes to a current order, please send us an email at hello@gokick.com for next steps.

Orders can only be canceled if a visit hasn’t yet been completed by a doctor.

If the doctor’s visit has already been completed, we are unable to provide refunds.

Kick does not accept any insurance at this time. However, our services are more affordable than most out-of-pocket costs for similar insomnia and performance anxiety treatment options.

Additionally, upon request, we do provide detailed receipts to turn into insurance companies for reimbursement.

Yes, cards associated with FSA and HSA accounts may be used

Beta-Blockers

Beta-blockers are a class of prescription medication used to treat a variety of conditions.

Propranolol, a type of beta-blocker medication, is prescribed to alleviate tremors, chest pain, high blood pressure and more. It’s also been prescribed off-label by doctors for decades to prevent the physical symptoms of performance anxiety during presentations, performances, exams, and other high-pressure situations.

Yes, beta-blockers can be taken with most other medications and supplements. However, there are some medications it shouldn’t be taken with.

You can find a list of these medications here.

Always be sure to let your doctor know if you’re currently taking these or any other medications or supplements.

Though rare, side effects have been reported with Propranolol, including:

  • Slower heart rate
  • Diarrhea
  • Dry eyes
  • Hair loss
  • Nausea
  • Weakness or tiredness

Be sure to check both the treatment plan provided by your doctor and the manufacturer's pamphlet included with your prescription for a full list of potential side effects as well as any additional information.

If you experience these or any other side effects, please let your doctor know before continuing with your medication. If you’re experiencing an emergency, call 911.

Beta-blockers are generally considered safe by doctors; however, they aren’t right for everyone. It’s important you share a complete and up-to-date medical history with your doctor so they can make a fully informed recommendation.

You can see a list of who shouldn’t use beta-blockers.

Please be sure to provide your doctor with a full and up-to-date medical history so they can make the best recommendation for you.

Beta-blockers have been the go-to treatment trusted by doctors, speakers, and professional performers for decades.

In the 1970s, a study conducted on classical musicians suggested that beta-blockers could reduce the physical symptoms of performance anxiety by blocking excess adrenaline.

Pop star Katy Perry has been quoted for using beta-blockers before every performance to ensure that she “doesn’t let herself down,” and Grammy-nominated Musician and Mozart in the Jungle author Blair Tindall has long been a vocal supporter of beta-blockers.

Usage amongst professional musicians is so widespread that a 2015 study by the Royal College of Music in London found that three-quarters of those surveyed had used beta-blockers for performances or auditions, with 92% finding them effective.

Executives, entrepreneurs, and high-level performers in other industries also trust them. Former Match CEO Jim Safka said beta-blockers saved and accelerated his career, calling propranolol a “magic pill.”

Your blood pressure is used by your doctor to help them determine whether or not you’re in generally good health. A blood pressure reading that’s too high or too low may cause doctors to recommend against writing a prescription or make an alternative recommendation.

If you haven’t had your blood pressure taken recently, or can’t remember what the reading was the last time you had it taken, you can visit your local pharmacy. Walmart and Rite-Aids nationwide have free blood pressure stations. Alternatively, enter your location into higi or Pursuant Health to find the nearest blood pressure station near you.

Though we recommend visiting a pharmacy to have your blood pressure read for free, blood pressure can be taken at home. Click here to learn more about taking an accurate blood pressure reading from home.

Beta-blocker prescriptions that are shipped are available for 24 or 48 tablets. Beta-blocker prescriptions that are picked up include 24 tablets with one refill.

One-pack (24 tablets): $69
Two-pack (48 tablets): $89

The costs for shipped prescriptions include your doctor’s visit, the prescription, shipping and tax.

If you place a pickup prescription with us, you’ll pay us $49 for the doctor’s visit and pay for the prescription at the pharmacy when you pick it up. Prices vary by pharmacy, so please be sure to contact your pharmacy to find out your cost.

You can submit a refill request using your same login information as before. You’ll answer a few quick questions so our doctors can hear how you’re doing and get an update on any changes to your medical history.

Start your refill process by logging in here

Refills are priced at:

  • $45 for a one-pack
  • $65 for a two-pack
  • $49 for a pickup

Situational anxiety, also often referred to as performance anxiety, is an onset of distracting and uncomfortable anxiety symptoms during specific situations, including performances, public speaking events, networking events, auditions, exams, and job interviews.

This is different from generalized anxiety, which results in constant and persistent feelings of anxiety regardless of the situation.

Lifestyle changes, mindfulness practices, exposure therapy, and cognitive behavioral therapy are among some of the most popular treatment options for overcoming performance anxiety.

Having a conversation with your doctor is the best way to find out which solution is right for you.

To open your secure case, pinch the sides with one hand and slide open the bottom with your other hand.

Visit here for an instructional video on how to open.

Yes, our packaging meets child-proof container requirements.

Sleep

Our monthly subscription includes guidance from expert doctors, prescription medications, a personalized sleep journal, and CBT-i coaching.

All of this is accessible from our site and without the need for an in-person appointment.

Subscriptions are on a monthly basis and can be canceled at any time.

Following your online consult, your doctor will prescribe you two medications to trial. You’ll trial one medication for the first week and the other medication for the second week, keeping a sleep journal along the way to track your progress.

After two weeks, you’ll check in with your doctor to let them know how you’re doing and how effective each medication was for you.

If you’ve found a solution in those first two weeks, your doctor will write you a full prescription for that medication. If not, you’ll continue to trial medications under the supervision of your doctor until you’ve found what works.

Your doctor will also provide coaching along the way and suggest any lifestyle changes that may help you progress.

Visit this page for more information about our insomnia medication trials.

Kick’s prescriptions include effective, proven prescriptions to help with insomnia. When you sign up for Kick, you’ll work with your doctor to find which prescription is right for you.

Please be sure to give your doctor a full and up-to-date medical history so they can make a careful and informed recommendation for you.

We do not prescribe any of the Z-drugs (Ambien, Lunesta, or Sonata) and none of the prescriptions we offer are listed as controlled substances.

Once you receive your prescription, your doctor will provide you with a treatment plan that includes instructions, dosage information, side effects, and other important information.

Your blood pressure is used by your doctor to help them determine whether or not you’re in generally good health. A blood pressure reading that’s too high or too low may cause doctors to recommend against writing a prescription or make an alternative recommendation.

If you haven’t had your blood pressure taken recently, or can’t remember what the reading was the last time you had it taken, you can visit your local pharmacy. Walmart and Rite-Aids nationwide have free blood pressure stations. Alternatively, enter your location into higi or Pursuant Health to find the nearest blood pressure station near you.

Though we recommend visiting a pharmacy to have your blood pressure read for free, blood pressure can be taken at home. Click here to learn more about taking an accurate blood pressure reading from home.

Your initial trial medications will include a one week supply each of two trial medications.

Ongoing prescriptions will include a one month supply of your medication.

Did you know going to a sleep specialist can cost up to $800 per visit? And often this isn’t fully covered by insurance.

Our integrative sleep approach includes prescriptions, CBT-i, and ongoing support for a $129 monthly subscription.

Subscriptions are on a monthly basis and can be canceled at any time.

Those who experience insomnia have trouble falling asleep or staying asleep all night. It’s one of the most commonly reported sleep disorders with 30% of American adults experiencing symptoms every year.

Causes of insomnia vary but often include stress, travel, a sleep disorder, or poor sleep hygiene.